Queen Victoria Market Pty Ltd has adopted the National Privacy Principles and standards in connection with its handling of the personal information of its stallholders, tenants and other customers.

As a general principle, no information gathered on customers is to be used other than for the express purpose for which it was gather and under no circumstances are third parties to be granted access to the personal details of customers.

Requests for Access to Personal Information by a third party:

In some circumstances, a third party may be entitled to access a customer's file. Such requests should be in writing on the party's letterhead and addressed to the Privacy Officer.

Requests for Access to Personal Information by an individual:

Persons are entitled to request copies of information held on them by Queen Victoria Market. If someone wishes to request access to their personal information, they must complete a "Request for Access to Personal Information" form. These requests should also be accompanied by the standard complaint form and recorded in the complaint register.

The Privacy Officer handles requests for access to personal information and will determine whether to grant the request. It is not a given that because someone requests access to their personal information this will be granted.

Depending upon the nature of the request, there may also be a fee for accessing information.

Preparation of Forms/collecting personal information:

All forms used for collecting information of stallholders, tenants or customers must contain a collection statement. When preparing such forms you must consult with the Privacy Officer on the inclusion and wording of the collection statement.

About Us | Getting here | Contact Us | Subscribe | Sitemap | Privacy